After 20+ trips to this Starbucks I'm giving up and switching to Dunkin. I've only dealt with one woman on staff who is friendly and helpful. The other members that I've encountered act like I'm inconveniencing them by asking for help.
My drink never tastes right. The end result is different every time. An iced coffee must be pretty complicated to execute. Always quite and fast drive thru.
Almost always happy to come here
Good people, great service, sometimes to very rarely a wait in line
Excellent but impossible to get out of the parking lot during the holidays
I attached an image to show the final straw though. I ordered a White Chocolate Mocha, and when I reached my brother's house (just 2 miles away) I opened my cup to see that it was only filled 3/4 of the way (you can see my drink stopper is still in the lid). That's simply unacceptable when I'm paying $4.50 for a drink. So when I called the store they asked 1) if I drank some of it, 2) if I spilled it, and 3) if I asked the barista to leave room for cream? They told me I could bring the drink back into the store and they'd top it off... really?
I like this Starbucks because it has great seating. You don't feel like you're crammed in with a bunch of strangers. The drive thru is efficient.
No thanks, I'll be runnin' on Dunkin from here on out.
Starbucks is a US Cafe based in Eldersburg, Maryland. Starbucks is located at 1438 B Liberty Rd., Eldersburg, MD 21784, USA.
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