I have been trying to reach this store on the phone for the last 30 mins and still busy signal.
I recently bought Final Fantasy XV from this store, they sold me a version that was regional lock to Germany. This means, that while any PS4 will play the game, all DLC is locked away unless I'm in Germany. As the purchaser I know I should have checked the country code but, (EXPECTATIONS) if I'm in America, in an American store I expect to receive an America version of the game.
They give you no money whatsoever for any returns or trade ins.
Dont think a customer would have a 30 minute question about a product
Tried to exchange a used game I got for Xmas, it was on sale new for $8 less( go figure) so I tried to exchange it and the heavy set Spanish lady ( can’t remember her name) flat out told me no, that I used a debit card to purchase and they don’t do debit card refunds, I told her I just want the new version of it and I’d be glad with getting a gift card for the remaining balance, flat out refused to do business with me, the only people I like there are Rodney and the other guy that works there, will be contacting corporate about my experience
I know I've been to Eldersburg once but I never got a chance to visit their GameStop, so why write a review on this place that I'd hardly knew about? Well I'm going to be fair about this and my thoughts are that this could be an Interesting place to go.
Gamestop Prestige is a US Electronics Store based in Eldersburg, Maryland. Gamestop Prestige is located at 1311 Londontown Blvd, Eldersburg, MD 21784, USA.
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